Delivery lines
What the centre runs
Two delivery lines run from one operations floor in India: end-to-end US healthcare revenue cycle management, and HR operations for global employers. Every service below is staffed, measured and reported from our centre.
US Healthcare
Revenue Cycle Management
Eligibility & Prior Authorization
Insurance verification and prior authorization that prevent COB denials and keep reimbursement on cycle.
Patient Demographics
Fast, precise patient information entry that keeps the rest of the cycle clean.
Coding & Billing
Trained medical coders who rigorously follow US healthcare insurance and federal standards.
Charge Capture
Charge entry across all major billing platforms and healthcare specialties.
Claim Submission & Follow-up
Claims submitted right the first time, then chased until they are paid.
Payment Processing
Insurance and patient payments reconciled to the penny.
Denial Management
Continuous denial monitoring and payer communication that recovers revenue.
Payment Reminder Services
Respectful patient outreach on balances, payment options, and coverage alternatives.
Analytics & Reporting
Performance metrics and analysis on the KPIs that drive your finances.
Global
HR Shared Services
Recruitment & Onboarding
Recruitment support, offer release, and I-9/E-Verify compliant onboarding.
Compliance Management
Background checks and screening aligned to FCRA, ADA, FLSA and more.
Employee Administration
HRIS updates, employee data, leave tracking, and time management.
Payroll & Benefits Administration
Payroll and benefits run on time, every time.
Separation Services
Exit procedures, final settlements, and COBRA administration.