REQS Technologies

About REQS Technologies

The engine room of the REQS group

REQS Technologies India Pvt Ltd is the delivery arm of the REQS group and sister concern of REQS Business Solutions LLC. From our centre in India, seasoned specialists operate revenue cycle and HR processes for US healthcare providers and global employers — with the discipline of a production floor and the accountability of strict SLAs.

Mission

To run our clients' back-office operations better than they could run them in-house — through trained people, standardised procedure, automation and honest measurement — while building rewarding careers for our teams in India.

Vision

To be the delivery centre global businesses trust first: the place where complex US healthcare and HR operations are handed over with confidence, improved continuously, and returned complete every morning.

Core values

What we hold ourselves to

Integrity

We handle client data, patient records and employee files with high moral standards and full transparency.

Accountability

Every queue has an owner, an SLA and a number attached — and we report all three honestly.

Continuous improvement

Each process we take over gets documented, standardised, automated and measurably better.

Our people

Global-standard training and careers in India — the centre is only as strong as the specialists who run it.

One group, two continents

REQS Business Solutions LLC faces clients in the United States; REQS Technologies runs delivery from India. Together the sister concerns form one follow-the-sun operation: work handed off at the end of the US day is done by the start of the next.